Shipping and Delivery Policy
At Clothingclub, owned and operated by Miravon Ecom Private Limited, our goal is to deliver a seamless, dependable, and stress-free shopping experience to every customer.
For the purpose of this policy:
- “We,” “our,” and “us” refer to Miravon Ecom Private Limited
- “You,” “your,” and “user” refer to customers who place orders through our platform
By placing an order on our website, you confirm your acceptance of the terms outlined below.
Delivery Locations
- Orders are shipped to all eligible and serviceable pin codes within India
- International shipping services are currently not offered
Order Processing Timeline
- Orders are usually processed within 1–2 business days after confirmation
- Processing periods do not include weekends or public holidays
- Once processing is complete, an order confirmation email containing full details is sent to your registered email address
Estimated Delivery Duration
Standard delivery typically takes 3–8 business days, depending on the delivery location and courier service availability.
Unsuccessful Delivery Attempts
Delivery may fail due to the following reasons:
- Inaccurate or incomplete shipping address
- Recipient unavailable at the delivery address
- Refusal to accept the parcel at the time of delivery
Action Taken:
- Shipments impacted by the above issues will be returned to our warehouse
- You may reach out to us to request a re-dispatch
Damaged or Missing Shipments
- Damaged Deliveries: Customers must contact our support team within 48 hours of delivery and provide clear photographic evidence
- Lost Shipments: If an order is lost during transit, a replacement or refund will be processed after verification with the courier partner
Customer Assistance
For any questions or support related to shipping and delivery, please contact us at: miravonecomprivatelimited@gmail.com
We remain committed to ensuring that every order is delivered securely, promptly, and without inconvenience.
